Case study: UX design of the UMMC Clinic healthcare centre website
New week, new case study! Today we will show you our work for one of the largest Healthcare and Diagnostic centres in Yekaterinburg (Russia) – UMMC Clinic. It includes a multi-disciplinary clinic for patients of all ages, a paediatric clinic, a centre for Tibetan medicine and a dental clinic.
In this project, our challenge was to create a new website which would attract more new patients, increase the loyalty of the existing clients and reduce the call centre’s workload.
Based on our audit, we designed the structure and developed the new website design, added functionality for users, integrated the internal information system into the website so that the price list and schedules of all doctors on the website would always stay up-to-date, and, of course, took care of the style consistency.
As a result, the UMMC Clinic now has a very convenient, ergonomic, informative and useful website which allows new and existing patients to see the prices for all kinds of tests and consultations, get all the necessary information about upcoming procedures, view the schedule of the doctors and book an appointment with the chosen specialist directly on the website.
Find out more about this project in our new case study!