Our perfect tandem with The VR Boys makes setting up your VR ride as seamless as possible. Once your ride is up and running, you’re never on your own when it comes to maintenance.
Here are just a few key ways we support your VR experience under a Service-Level Agreement (SLA):
⭐️ We help connect you with local hardware suppliers who can quickly provide hardware replacements if needed.
⭐️ We strive to resolve issues the same day and minimize any downtime for your venue.
⭐️ Aiming for 99.9% uptime across all installations.
⭐️ Regular quarterly system checks and software updates are a must to keep everything running smoothly.
⭐️ First-year service is included even if you don’t have an SLA. Without an SLA, you can still rely on us for prompt fixes on a per-hour basis.
Want to talk about your VR ride?
