We work as an outsource design team for our clients. We can develop a completely new design of the User Profile or find and fix the problems accumulated in the existing interface
At any stage of the product development, the user profile must run securely and consistently
If you have
Conscious need for a User Profile design
But you lack
Clear understanding of your target audience, their needs, and the list of necessary features
This is what we do
— Gather the stakeholders’ requirements
— Describe the target audience, their needs, and user paths
— Make and prioritize a feature list
— And provide support for your development team
If you have
A working user profile with the first users and the upcoming development tasks in a backlog
But you lack
Hypotheses on how to increase the conversion rate and further points of growth
This is what we we do
— Perform an interface audit
— Analyze the current user paths
— Hypothesize ways to improve the user profile and form a backlog
— Make changes to the current interface based on the backlog
— Check the hypotheses and then keep the ones that work. If necessary, we repeat the HADI cycle
If you have
A list of new features
But you lack
An Insight into the prioritization of these features implementation
This is what we do
— Prioritise features with you
— Implement them into your current UI
— Provide support for the development team
If you have
Users’ feedback on the Profile pages interface and the understanding of the current interface strong and weak points
But you lack
Insights for improving UX and UI design
This is what we do
— Gather the stakeholders’ requirements
— Analyze user paths
— Perform an interface audit
— Create new design
— Provide support for the development team
Each project is unique, so the stages of our work are always individual. With our time-tested process over the years, we're instantly involved in solving your current tasks, no matter what stage of development your LC is at
We debrief in a face-to-face or online meeting.
We figure out how a business process works and which parts of it can be automated by means of a User Profile. We set the task.
From the interviews we understand the issues faced by end users, their goals and concerns.
Together with you, we define the needs of your target audience and user paths for each segment. Then we build a CJM (Customer Journey Map) that shows the most important interaction points within the user profile interface
Based on the available data, we describe the general statement of the task in a document, which we agree with you. And then we decompose it into a list of specific tasks with KPIs for each.
We design a user profile according to the set objectives, regularly display and discuss the ongoing performance
We pass the new interface design to development, carry out design supervision, and advise on emerging issues
